Last updated: July 2026

Blue Tung ("we," "us," "our") operates this website and all related services. This Privacy Policy explains how we collect, use and protect your personal information when you visit our site or make a purchase.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following personal information depending on how you interact with us:

• Contact details: name, email address, phone number, shipping and billing address
• Payment information: payment card details, transaction records (processed securely via Shopify Payments)
• Account information: username, password, preferences
• Order information: items purchased, returns, exchanges
• Device and usage information: IP address, browser type, how you navigate our site
• Communications: any messages or inquiries you send us

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Communicate with you about your orders, account or inquiries
• Send marketing emails (only if you have opted in, and you can unsubscribe at any time)
• Improve our website and customer experience
• Detect and prevent fraud
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Shopify, which hosts our store and processes transactions on our behalf
• Shipping and fulfilment providers to deliver your orders
• Payment processors to handle transactions securely
• Marketing tools (e.g. email platforms) if you have opted in to communications
• Law enforcement or regulatory bodies if required by law

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfil our legal obligations and resolve disputes. If you request deletion of your data, we will do so unless we are required by law to retain it.

7. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at hello@bluetung.co

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Children

Our website and products are not intended for children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Blue Tung Pty Ltd Email: hello@bluetung.co Address: Level 1, 41-43 Stewart Street, Richmond VIC 3121 ABN: 70 679 643 648

 

For information on how Shopify handles your data, visit shopify.com/legal/privacy