Manage your Subscription

All subscription management happens through your customer account. Click the login icon in the top right corner of the site to view, edit, or cancel your subscription at any time.

Login to Your Customer Portal

Everything you need to know about subscriptions.

How do I manage my subscription?

 Click the login icon in the top right corner of the site, sign into your account, and you'll see your active subscriptions along with your order history.

RowCan I skip a delivery? 

Yes. Log into your account and skip your next order any time before it processes.

Can I cancel my subscription?

Yes, cancel any time from your account. No fees, no cancellation process, no questions asked.

Can I change the product or size in my subscription? 

Yes. Log into your account and update your subscription details.

Can I change how often I receive my order? 

Yes. You can switch between monthly, every 2 months, or every 3 months from your account.

Will I get an email before each order ships? 

Yes. You'll receive a notification before each renewal so there are no surprises.

When will I be charged?

You'll be charged automatically based on your selected frequency, starting from the date of your first order.

Can I pause instead of cancel? 

Yes. You can pause your subscription from your account and resume whenever you're ready.

Do I get a discount for subscribing? 

Yes. Subscribe & Save customers receive 10% off every order for as long as the subscription is active.

I forgot my login details. What do I do? 

Click the login icon, then "Forgot password" to reset your details. If you're still stuck, email hello@bluetung.co and we'll sort it out.

 

Still need help?

Get in touch and we'll be happy to help you out.