Frequently Asked questions

What do you want to know?

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I want to learn more about a specific product

If you click on any product listing and scroll down, you'll find the FAQs of each individual product located there. If you still have questions, feel free to get in touch.

We're also always updating the blog with articles and info about our products, their ingredients and benefits.

What is 1% For Country?

As of July 2026, 1% of every Blue Tung order supports Environs Kimberley and Greening Australia. Caring for Country, protecting and restoring the rivers, forests, and wildlife of Australia's wild landscapes. It's a small way we can give back, but we believe in this as a powerful business model which adopted globally can create massive changes.

BLUE TUNG donates the total amount calculated from sales every quarter.

You can find out about there campaigns at Environs Kimberley and Greening Australia

Can I see your certificates?

Yes of course! Most are linked or shown on the product listings themselves, however if you're looking for something that you can't see - get in touch and we'll sort you out.

hello@bluetung.co

Can I cancel or change my subscription?

Yes anytime! You can cancel, skip a month, or change the frequency. You just have login to your customer portal and make the changes.

Check out our "Manage Subscription" page which explains everything.

Are your products made in Australia?

Mostly, yes. When we can, we manufacture and package in Australia from a third-party encapsulation and packing facility. If the raw ingredients are imported, that is stated clearly.

Occasionally, some products come already bottled (like the liquid shilajit from Pakistan). We do testing here in Australia once it arrives, label it up, and get it out the door. We're transparent about that and are always happy to answer any questions if you have any.

Do you offer discounts, or have sales?

Yes! Sign up to our email list for 10% off right away. If you've purchased before, when you leave us a review, we send you a 20% off code as a thank you.

We have larger sales (between 20-30%) a few times a year. Sign up to the email list to be notified when that happens.

Do you accept returns?

Read more about our refund and return policy here.